Taking data from review sites to collate travel plans

This study seeks to examine the influence of multi-layered gender diversity mechanisms on firms' decision to engage in pro-sustainable performance in the context of Hospitality and Tourism (H&T) firms worldwide. Using Powell's Panel Quantile Regression (PQR) model, this paper finds that females ...

When people make travel decisions, they consult their imagination, considering how they would feel in the respective travel situation. Both, researchers who examine this phenomenon and practitioners executing it, commonly hold the vague assumption of an evaluative cognitive process that enables...

Themed public celebrations, known as festivals, that explore and promote different aspects of local culture contribute significantly to the economic and social well-being of regions. They provide a distinctive image to the place and create a unique, shared, and memorable experience (ME) for...

Despite the availability of a considerable body of research examining large-scale hotels, small-scale accommodations like traditional guesthouses have been overlooked. Using the hierarchy of effects model, this paper seeks to investigate and compare the effects of perceived value dimensions (e.g....

The present study investigated patrons' intricate psychological process for hotel brand choice and preference. This research uncovered hotel selection attributes in shaping brand loyalty through customer experience, brand trust, brand attachment, age, and gender in the post-pandemic world. This...

To understand whether the purpose of travel affects differences in the evaluation of hotel services, we analyzed online reviews for 768 hotels in New York City. The results show that leisure travelers are predisposed to leaving online reviews with higher ratings and positive emotions than those...

This study aims to investigate the effect of two types of environmental messages (individualized vs. collective) on consumers' word-of-mouth intention. This study also examines the moderating effects of consumers' social class and eco-friendly social norms on word-of-mouth intention. Based on US...

The pursuit of beauty has been a part of our daily lives, as the hospitality industry recognizes by offering aesthetically pleasing artifacts through a constellation of service attributes. This research takes a qualitative approach to explore hospitality service elements that are aesthetically...

Using Venice as a case study, this article seeks to analyse the experience of migrant workers in the hotel industry through a theoretical engagement with the local labour market segmentation approach. The global hotel industry relies on large numbers of migrant workers, who are often in their first ...