Purpose: This study aims to investigate tourists' propensity to use travel review websites (TRWs) during the pre- and post-travel stages from a cultural perspective. Design/methodology/approach: This quantitative study is guided by the positivist paradigm. Data were obtained from an online survey,...

This study investigates the use of variety-seeking in the segmentation of international travelers. Segmentation studies mainly utilize traditional segmentation criteria, such as nationality, country of origin, other trip characteristics of international travelers, and consumer behaviors....

This paper sheds light on tourists emotional experiences on holiday, which are central to increase our understanding of tourist behavior. Tourists usually travel to cities with good impression. Choosing a travel destination is definitely a complicated decision-making process for tourists. For...

The marketing of tourism and hospitality product to any country or market segment is associated with the interest generated and/or attitude of buyers. So, why is it that despite proximity and availability of direct flights between Kuala Lumpur and Darwin (capital city of the Northern Territory of...

This paper examines the statistical significance of socio-demographic variables with reference to perception of Australia as a tourist destination among a sample of 675 West Malaysians. To the variables of age, gender, educational attainment, and household income are added the variables of...

This article revisits the topic of international differences in restaurant tipping. Taking a different approach, this study examines the tipping habits of tourists (n=983) from 7 distinct countries, 4 Asian (China, Malaysia, Singapore, and Taiwan) and 3 Western (USA, Canada and Australia), while in ...

Malaysia and Singapore are fast becoming significant travel origin markets. Their travel habits are also closely bound up with each other, in that Malaysia is by far the dominant destination for Singaporeans, as is Singapore for Malaysians. Much of this flow is, of course, in the form of short...