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CABI’s case study database - Tourism Cases, is a window into the world of tourism development. To search cases and find out more on how to read online, download PDFs and access teaching notes visit Tourism Cases at:  https://tourism.cabi.org/casestudies/

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Full TextCABI Book Chapter Info
Cover for Introduction.

This chapter presents a brief overview of how consumer behaviour research has developed over the years, and introduces the content of this book on tourist behaviour.

Author(s)
Kozak, M.; Kozak, N.
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book chapter
Abstract

The book aims to address topics such as tourism education and its development in the latter part of the twentieth century, taking "tourism" to be a broader field than "hospitality". The term "hospitality" refers to all operations or services encompassing accommodation and food/beverage facilities...

Author(s)
Kozak, M.; Kozak, N.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
Tourism and hospitality management, 2016, pp 250 pp.
Full TextCABI Book Info
Cover for Tourist behaviour: an international perspective.

This book aims to review and to stimulate interest in a number of emerging and fresh topics in tourist behaviour and experience from a distinctively contemporary perspective. It has been designed to follow a systematic order, following the major stages of the consumer behaviour model. The book has...

Author(s)
Kozak, M.; Kozak, N.
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book
Full TextCABI Book Chapter Info
Cover for Motivations for wedding tourism: a demand-side perspective.

This chapter investigates the main motivations that drive couples to celebrate their wedding ceremony outside their hometown as an emerging market segment of the future tourism industry. The findings of in-depth interviews with 37 couples suggest that the theoretical lens of the experiential...

Author(s)
Chiappa, G. del; Fortezza, F.
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Hotel disintermediation and user-generated content in the Czech Republic.

This chapter investigates the perceptions of Czech students regarding the topic of disintermediation and considers the influence of user-generated content on hotel choice. The findings reveal that members of the Generation Y perceive both travel agencies and the Internet as playing a significant...

Author(s)
Chiappa, G. del; Velčovská, Š.; Atzeni, M.
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for What makes visitors spend more? Effects of motivations on daily expenditure.

This chapter examines the relationship between the travel motivation of tourists and their daily expenditure at the destinations. The data used in this study were collected through a self-administered survey among mainland Chinese package-group tourists (n=780) who visited Taiwan in 2010. The...

Author(s)
Liu TingTing; Li MiMi; Shen Han
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for We are not tourists. We fit in this community.

This chapter aims to shed light on the social relations between volunteer tourists and residents, and suggests that volunteer tourism may not be superior to so-called 'mass tourism' in terms of the relationships between volunteer tourists and residents. This chapter is based on fieldwork that...

Author(s)
Lee HanJung; Campbell, J. M.
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Do negative experiences of hospitality services always lead to dissatisfaction?

This chapter aims to test whether or not negative (positive) experiences of hospitality service always lead to visitor dissatisfaction (satisfaction). To achieve this aim, the chapter examines the positive and negative content of 731 online reviews and the respective overall satisfaction uploaded...

Author(s)
Chiappa, G. del; Dall'Aglio, S.
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Influence of cultural distance in comparison with travel distance on tourist behaviour.

This chapter examines the extent to which cultural distance influences tourist behaviour in comparison with travel distance. This is accomplished by examining the profile, travel patterns and activities of eight different markets (Japan, France, Thailand, Australia, Singapore, the USA, Malaysia,...

Author(s)
Fung SukFong [Fung, S. F. D. ]; McKercher, B.
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book chapter
Full TextCABI Book Chapter Info
Cover for Women's travel constraints in a unique context.

This chapter investigates the influence of social privilege and culture on the constraints of Iranian women who travel for leisure and pleasure. Focus group interviews with 26 women revealed seven types of constraints or 'constraint themes'. The first two themes, which underlay most of the...

Author(s)
Shahvali, M.; Shahvali, R.; Kerstetter, D.
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book chapter

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