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Leisure Tourism

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Abstract

This study was designed to understand the role of motivated consumer innovativeness in the context of a robotic restaurant. More specifically, this study proposed that four sub-dimensions of motivated consumer innovativeness (i.e. functionally, hedonically, cognitively, and socially motivated...

Author(s)
Hwang JinSoo; Park SeulGi; Kim InSin
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2020, 44, pp 272-282
Abstract

Purpose: This study aims to empirically test a theoretical model by defining customers' intention to use services of restaurant robots, which are rapidly developing in Korea. The proposed model incorporates three stages: coolness, motivated consumer innovativeness (MCI) and the theory of planned...

Author(s)
Cha SeongSoo
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2020, 32, 9, pp 2947-2968
Abstract

This research was designed to develop a theoretical framework that explained eco-friendly hotel guests' revisit intention by considering the effect of nature-based solutions (NBS), mental health perception, satisfaction, and switching barriers. A higher-order structure of NBS containing four...

Author(s)
Han HeeSup; Yu JongSik; Hyun SungHyup [Hyun, S. H. S.]
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Hospitality Marketing & Management, 2020, 29, 5, pp 592-611
Abstract

Retaining customers is irrefutably one of the top priorities in the increasingly competitive airline marketplace in South Korea. This research was an empirical endeavor to better comprehend the role of image congruence, attitude, confidence, and love in building airline customers' repeat patronage...

Author(s)
Han HeeSup; Koo BonHak; Hyun SungHyup [Hyun, S. S. H.]
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2020, 37, 3, pp 347-360
Abstract

Purpose: This study aims to apply the value-belief-norm (VBN) model in the context of environmentally friendly drone food delivery services to understand ways to influence consumers' behavior toward the services. The current study also attempted to deepen the VBN model using the moderating role of...

Author(s)
Hwang JinSoo; Kim WooHyoung; Kim JinKyung [Kim, J. K. J.]
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2020, 32, 5, pp 1775-1794
Abstract

This study used the value-attitude-behaviour model to test the hypothesized impacts of altruistic values and attitudes on environmentally responsible behaviour and destination loyalty. The study uses tourists' environmental knowledge as a moderator in the proposed relationship. The participants...

Author(s)
Kim MinSeong; Stepchenkova, S.
Publisher
Routledge, Abingdon, UK
Citation
Current Issues in Tourism, 2020, 23, 13, pp 1575-1580
Abstract

User-generated hotel ratings have been found to be an important element in customers' decision making. Nevertheless, most hotel ratings online show average ratings that are extremely positive. Thus, the question is raised of whether online ratings reflect objective evaluation of the reviewers. This ...

Author(s)
Smironva, E.; Kiatkawsin, K.; Lee SeulKi; Kim JinHoo; Lee ChungHun
Publisher
Routledge, Abingdon, UK
Citation
Current Issues in Tourism, 2020, 23, 10, pp 1191-1204
Abstract

This study applied self-enhancement construct, enhancing self-concepts as inner and egoistic value, to investigate whether luxury value serves to enforce or reinforce luxury air travelers' self-enhancement, and examine how face consciousness influences the relationships between self-enhancement and ...

Author(s)
Choi SooYoung; Kim JoonHyeong [Kim, J. H. J.]; Choe YunSeok; Hyun SungHyup; Kim InSin
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2020, 37, 2, pp 200-216
Abstract

The marketing literature has demonstrated that political animosity influences consumers' boycott intention. However, this question has rarely been examined in the hospitality setting. Thus, by utilizing cognitive appraisal theory and value-belief-norm theory, this study proposes a model to...

Author(s)
Kim JongHyeong; Li Jun
Publisher
Sage Publications Ltd, London, UK
Citation
Journal of Hospitality & Tourism Research, 2020, 44, 4, pp 644-665
Abstract

The increased usage of digital communication technologies has transformed online engagement into a key aspect of the modern customer experience in the hospitality industry. The flow theory is especially important for understanding customer engagement in the online environment. The purpose of this...

Author(s)
Kim BoMin; Yoo, M.; Yang Wan
Publisher
Sage Publications Ltd, London, UK
Citation
Journal of Hospitality & Tourism Research, 2020, 44, 2, pp 252-277

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