A sample of 7492 airline travellers investigated first-time and repeat German, French, and British travellers' use of information sources between January 1997 and December 1997. The differences in regard to first-time and repeat travellers' use of external information sources were revealed by logit ...

This research delineates the change of Asian outbound travelers' consumption patterns due to the effect of the economic crisis prevailing in Asian countries since late 1997. The study populations are Japanese (29575), Taiwanese (3875), and South Korean (1280) travelers to the U.S. between 1997 and...

In marketing research, tourism scholars have often developed a variety of scales and integrated them into segmentation studies. Since vacation lifestyle variables, which could be utilized as a base for marketing research, have not received much attention from market researchers, this article...

This study developed and tested a model to investigate the effects of situational and individual differences on consumers' propensity to complain in a restaurant setting. A structural equation modeling analysis revealed that convenience of complaining and expectation of resultant benefits,...

This study examines the relationship between five virtual experiential marketing (VEM) elements (sense, interaction, pleasure, flow, community relationship) and customer browse and purchase intentions and loyalty and the moderating effects between the VEM elements and customer intentions. To test...

Following an experiential framework, this research aims to disentangle the factors influencing tourist experiences in wetland parks in the context of an emerging economy. Specifically, this study tests the causal relationships among service quality, tourist experience, and revisit intention in...

This research evaluates cross-cultural variations and similarities in regard to decision-making factors among youth tourists from USA, France, Germany, and Switzerland. These decision elements entail use of information sources, use of reservation channels, preferences for in-room lodging...