This article explores one potential reason for the online tourism market's slower than expected growth rate. It investigates to what extent value-added services provided by websites for tour operators and travel agencies are actually perceived as important by the customer in the search and purchase ...

The charter airline industry is showing rapid decline in the short-haul markets, whilst in the long-haul markets it remains far more resilient. Passengers now have the ability to self-assemble their own tailor-made package of travel products such as flights, accommodation, car rental, insurance,...

Purpose: The purpose of this paper is to analyse factors influencing the propensity to share travel experiences in social media during a trip, across a sample of Millennial and Generation Z consumers in three different countries. Design/methodology/approach: An online survey was sent to consumers...

This article highlights the motivational factors behind consumers' and tourists' decisions to buy local artisan cheese in Jämtland (Sweden). Empirically, the case itself diverts from the typical Franco-Mediterranean case in which both the actions of producers and consumers are embedded in...