This study examined the decision variables used by German travel consumers when making certain travel decisions. Data (n=103) were gathered in March 2000 at the International Tourism Exchange (ITB) in Berlin. ITB is the leading trade fair for the global tourism industry. The authors investigated...
Author(s)
Lennon, R.; Clottey, B.
Publisher
Cognizant Communication Corporation, Elmsford, USA
Citation
Tourism Analysis, 2002, 7, 1, pp 67-73
This study explored perceptual and behavioural differences in service quality, satisfaction, and intention to revisit between Asian and Western family independent travellers (FITs) and to profile each group by its demographic and vacation characteristics as well as its family vacation...
Author(s)
Hsu, C. H. C.; Kang, S. K.
Publisher
Hong Kong Polytechnic University, Department of Hotel and Tourism Management, Hong Kong, China
Citation
Asia Pacific Journal of Tourism Research, 2003, 8, 1, pp 58-71
Full TextCABI Book Chapter Info
This chapter aims to examine the one- and two-star hotels in with regard to issues that are known to influence choice behaviour (expectations, disappointments with past experiences and perceived risk), while taking into account information need and processing habits. The specific purpose of the...
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Full TextCABI Book Chapter Info
This study investigates tourist consumer behaviour in the Algarve, Portugal, with particular emphasis on their perceptions and motivations. A theoretical framework is developed, which assumes a relationship between pre-decision, decision and post-purchasing evaluation, (i.e. the main phases of the...
Author(s)
Correia, A.; Crouch, G. I.
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Full TextCABI Book Chapter Info
The criteria by which tourists decide to return to a destination is considered using survey data obtained from 428 visitors to the Polynesian Cultural Center in Hawaii, USA, during the spring tourism season of 2001. It also analyses the effect of culture and nationality on the intention to return....
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Focusing on consumer and travel behaviour of adventure travellers, this study proposes a classification of adventure travellers for segmenting the US adventure travel market. A survey of adventure travellers (N=892) examined traveller characteristics, trip-related factors in the decision-making...
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Travel Research, 2004, 42, 4, pp 343-356
Despite customers' increasing environmental concerns and demand for green products in the lodging industry, there has been a lack of research undertaken to identify critical factors in hotel consumers' eco-friendly decision-making processes. The present study was designed to identify the expected...
Author(s)
Lee MiSung; Han HeeSup; Willson, G.
Publisher
Routledge, Taylor and Francis Group, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2011, 28, 8, pp 840-855
This exploratory study examines the relative importance of wine's region of origin in the consumer wine-buying decision-making process in a restaurant setting of the market. The research seeks to evaluate whether its relative importance varies and under what conditions, including taking into...
Author(s)
Bruwer, J.; Li, E.; Lang, S.; Chaumont, S.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Foodservice Business Research, 2012, 15, 3, pp 300-318
Purpose - The purpose of this paper is to investigate female National Football League (NFL) spectators' preferences and feedback in regard to various customer service components of the NFL game day experience. The primary components with respect to female spectators' choices, preferences, and...
Author(s)
Harrison, C. K.; Bukstein, S.; Botts, G. M.; Lawrence, S. M.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Sports Marketing and Sponsorship, 2016, 17, 2, pp 172-200
Ethnic food consumption experience has become an important means of generating awareness and understanding of a tourist destination's identity and gastronomic culture. Recent research addresses the need for a better understanding of consumers' perceptions of ethnic restaurant attributes in...
Author(s)
Ingerson, S.; Kim KyoungJin [Kim, K. J. A. ]
Publisher
Routledge, Abingdon, UK
Citation
Tourism Recreation Research, 2016, 41, 2, pp 199-212