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PATA has launched a crisis centre
Study authors call for improvements in theme park accessibility
Up to 4,000 elephants vulnerable to starvation
Women can now rent hotel rooms
Industry professionals, organisations and academics come together to fight the climate crisis
New publication exploring the impact and management of winter tourism resorts
This research investigates the effect of structured computer-assisted collaborative concept mapping (SCACCM) on student learning performance and motivation when it is used as an in-class auxiliary tool for flipped classroom teaching (FCT). This study adopts a quasi-experimental design. The teaching...
Although online hotel reviews (OHR) help consumers in better decision-making, and service providers in better service design and delivery, they are hard to manage due to their high volume, velocity, and veracity. This paper focuses on the drivers of helpfulness of textual OHR, for which we have...
Building on the capabilities' hierarchy concept, a model of the effect of organizational learning on hotel performance is proposed and tested in this study. Data was collected from 240 managers in the hotel industry of United Kingdom and Pakistan via survey. The results revealed strong direct...
Major losses for hotels in Greece
The Greek hospitality industry dealt blow by the recent Thomas Cook holiday firm collapse. Official estimates range but losses from unpaid contracts...
In 2016, San Andrés Island, in the Colombian Caribbean, was declared a public disaster area on account of its scarce water resources insufficient to cover the needs of an increasing resident and floating population. The mass tourism model adopted was the root of the exacerbation of the problem and...
To improve the environmental performance of small and medium -sized accommodation enterprises, it is important to understand the factors and motivations that move managers to adopt more efficient technologies and ecologically responsible practices. A sample of 18 independent family -run hotels and...
In the high competition of the hospitality and service industry, hotels are in the process of intensely managing their employees' behaviour and emotions, and this can have a detrimental impact on frontline employees' work attitudes, job performance, and behaviour within the organization. In...