Like most websites we use cookies. This is to ensure that we give you the best experience possible.
Continuing to use www.cabi.org means you agree to our use of cookies. If you would like to, you can learn more about the cookies we use.
Your source for all tourism, leisure and hospitality information
Access to over 190,000 abstracts (including over 9,500 full text documents), 4,250 news and review articles, and over 2,550 eBook chapters
Advanced Bibliographic Search
Leisure Tourism smart searches are based on commonly researched topics, and your own requests
>>> Sign up to receive our Leisure, Hospitality & Tourism e-newsletter, book alerts, and offers <<<
Study of Barcelona
Reviewer characteristics and ratings
Study shows benefits of sustainable practices
Which ones do we trust?
New report predicts rapid growth
New Travel Trends report
Actual versus anticipated use of hotel amenities
How to offer a personalized experience
The paper explores the inherent aspects and imperatives of recycling in hotel industry. It aims to establish the relationship of such imperatives with business strategic and sustainable development of the industry. The research is empirical in nature where data is collected through local survey...
The paper has twofold objectives - to assess the level of Guest Satisfaction in the 5 Star Deluxe Hotels located in Delhi and to explore the gaps between the hotel employees' and hotel guests' perception of quality and satisfaction with regard to service and product. The data have been collected...
Hospitality and Tourism industry is one of the fastest growing sectors in the world with its direct contribution to GDP was USD2, 229.8bn (3.0 of total GDP) in 2015. By 2026, Travel & Tourism will account for 135,884,000 jobs directly, an increase of 2.1 per annum over the next ten years (WTTC,...
What are the behavioural drivers of online reviews?
Most of us now scan online reviews of hotels, restaurants and visitor attractions before deciding which to book, but how much do we know about the...
In this research note we seek to highlight the implications of the fourth industrial revolution for hotels in South Africa (SA) and Kenya. We have demonstrated that South Africa has excelled in mobile phone penetration as well as social media use compared to Kenya. However, Kenya is ahead of South...
Robots are increasingly discussed in academic literature as well as public discourse because of their introduction into consumers' lives. The increased usage of robots in industry will meet with resistance from customers in the service industry as well as employees in industry, as their...
This article aims at approaching the subject of the "glass ceiling", and the persistent phenomenon of gender inequality in the labour market, as shown through the analysis of the hotel sector in Tenerife. The research has been carried out in the context of a joint project with the Cabildo de...