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Leisure Tourism

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Hospitality Industry

Covering global research on the hotel and restaurant industries

Latest content

Abstract

This research investigates the effect of structured computer-assisted collaborative concept mapping (SCACCM) on student learning performance and motivation when it is used as an in-class auxiliary tool for flipped classroom teaching (FCT). This study adopts a quasi-experimental design. The teaching...

Author(s)
Chiou CheiChang; Tien LiChu; Tang YuCheng
Publisher
Elsevier Ltd
Publication
Journal of Hospitality, Leisure, Sport and Tourism Education, 2020, 26,
Abstract

Although online hotel reviews (OHR) help consumers in better decision-making, and service providers in better service design and delivery, they are hard to manage due to their high volume, velocity, and veracity. This paper focuses on the drivers of helpfulness of textual OHR, for which we have...

Author(s)
Swagato Chatterjee
Publisher
Elsevier Ltd
Publication
International Journal of Hospitality Management, 2020, 85,
Abstract

Building on the capabilities' hierarchy concept, a model of the effect of organizational learning on hotel performance is proposed and tested in this study. Data was collected from 240 managers in the hotel industry of United Kingdom and Pakistan via survey. The results revealed strong direct...

Author(s)
Sadaqat Ali; Peters, L. D.; Khan, I. U.; Wajahat Ali; Naveed Saif
Publisher
Elsevier Ltd
Publication
International Journal of Hospitality Management, 2020, 85,
News Article

The Greek hospitality industry dealt blow by the recent Thomas Cook holiday firm collapse. Official estimates range but losses from unpaid contracts...

Date
October 2019
Author(s)
Jesslyn Thay
AbstractFull Text

In 2016, San Andrés Island, in the Colombian Caribbean, was declared a public disaster area on account of its scarce water resources insufficient to cover the needs of an increasing resident and floating population. The mass tourism model adopted was the root of the exacerbation of the problem and...

Author(s)
James Cruz, J. L.; Barrios Torrejano, D. J.
Publisher
Universidad de la Laguna
Publication
PASOS: Revista de Turismo y Patrimonio Cultural, 2020, 18, 2, pp 293-308
AbstractFull Text

To improve the environmental performance of small and medium -sized accommodation enterprises, it is important to understand the factors and motivations that move managers to adopt more efficient technologies and ecologically responsible practices. A sample of 18 independent family -run hotels and...

Author(s)
Llausàs, A.; Cubino, J. P.; Palom, A. R.
Publisher
Universidad de la Laguna
Publication
PASOS: Revista de Turismo y Patrimonio Cultural, 2020, 18, 1, pp 129-142
AbstractFull Text

In the high competition of the hospitality and service industry, hotels are in the process of intensely managing their employees' behaviour and emotions, and this can have a detrimental impact on frontline employees' work attitudes, job performance, and behaviour within the organization. In...

Author(s)
Khetjenkarn, S.; Agmapisarn, C.
Publisher
Varna University of Management (ex International University College)
Publication
European Journal of Tourism Research, 2020, 25,

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