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CABI Book Chapter

Tourism crisis and disaster management in the Asia-Pacific.

Book cover for Tourism crisis and disaster management in the Asia-Pacific.

Description

The aim of this book is to contribute a much deeper understanding of tourism crisis and disaster management with a specific focus on the Asia-Pacific. Chapters contributed by international tourism scholars and practitioners discuss both the theoretical and practical approaches towards successful crisis management. This book examines a number of crisis and disaster types, including crises caused by...

Chapter 6 (Page no: 77)

Collaborative communication networks: an application in Indonesia.

This chapter argues that because tourism comprises multiple stakeholders, it is critical that crisis management for the tourism industry is integrated with other organizations, government departments, emergency personnel, media and other stakeholders. After providing a discussion of potential collaboration theories, it provides a working example of collaborative communication networks that have been created in Indonesia as a response to the need to address communication issues during and after a disaster. There are two tangible programmes in Indonesia that involve a collaborative communication process in tourism. The first programme is the Bali Hotels Security and Safety Radio (BHSSR), whereby the hotel sector has access to very high frequency radios used by the Bali police force in order to receive information surrounding crises. The second programme is the Bali Hotels Association Multi-Purpose Tsunami Early Warning and Emergency Short Message Service (SMS) System.

Other chapters from this book

Chapter: 1 (Page no: 3) Major themes and perspectives. Author(s): Ritchie, B. W. Campiranon, K.
Chapter: 2 (Page no: 15) Conceptualizing organizational resilience in tourism crisis management. Author(s): Scarpino, M. R. Gretzel, U.
Chapter: 3 (Page no: 33) Theoretical perspectives on crimes against tourists. Author(s): Burton, C. E. Crotts, J. C.
Chapter: 4 (Page no: 44) The influence of organizational culture on crisis planning: an application of the Competing Values Framework (CVF) in Chinese hotels. Author(s): Wang, J. Ritchie, B. W.
Chapter: 5 (Page no: 62) How does crisis leadership influence effective crisis readiness (CR)? Author(s): Cronin, J. Parry, K.
Chapter: 7 (Page no: 97) Integrating tourism into disaster recovery management: the case of the Great East Japan Earthquake and Tsunami 2011. Author(s): Muskat, B. Nakanishi, H. Blackman, D.
Chapter: 8 (Page no: 116) An analysis of the tourism industry's management responses to political crises in Thailand. Author(s): Kanlayanasukho, V.
Chapter: 9 (Page no: 132) From tsunami to recovery: the resilience of the Sri Lankan tourism industry. Author(s): Buultjens, J. Ratnayake, I. Gnanapala, A. C.
Chapter: 10 (Page no: 149) Analysing the impact of the 2011 natural disasters on the Central Queensland tourism industry. Author(s): Richardson, S. March, R. Lewis, J. Radel, K.
Chapter: 11 (Page no: 161) Influence of the Global Financial Crisis (GFC) on the Chinese outbound travel market: a case study of the Shanghai regional market. Author(s): Ma, E. Zhang Yan Qu HaiLin
Chapter: 12 (Page no: 175) The development of a transnational tourism risk, crisis and recovery management network. Author(s): Beirman, D.
Chapter: 13 (Page no: 190) The development of new tourism networks to respond to and recover from the 2011 Christchurch earthquake. Author(s): Becken, S. Scott, N. Ritchie, B. W.
Chapter: 14 (Page no: 209) Ecotourism as a sustainable recovery tool after an earthquake. Author(s): Wang ChinChin Cater, C.
Chapter: 15 (Page no: 227) The devastation of Darwin: representing the recovery and reconstruction of Australia after Cyclone Tracy. Author(s): White, L. Frew, E.
Chapter: 16 (Page no: 245) Conclusion and future directions. Author(s): Campiranon, K. Ritchie, B. W.

Chapter details

  • Author Affiliation
  • Tourism Crisis Management Institute, University of Florida, Gainesville, FL 32611, USA.
  • Year of Publication
  • 2015
  • ISBN
  • 9781780643250
  • Record Number
  • 20143405767