Research by the International Finance Corporation (IFC), part of the World Bank Group, suggests that Papua New Guinea needs to target various niche...

In this paper, we study whether a hotel should cooperate with an independent online travel agency (OTA) to sell rooms, and, if yes, using what business model - the Merchant model or the Agency model. In the Merchant model, the OTA purchases rooms at a discount wholesale price and sells them at a...

This article extends the concept of customer perceived value (CPV) to the tourist outshopping context and explores the differences in antecedents and outcomes of CPV between cross-border and international outshoppers. A large-scale field survey in Hong Kong with cross-border outshoppers from...

The brand of a travel agency and the tour leader play critical roles in travel decision making. Attachment theory has recently been extended to the domain of travel behavior. However, little academic attention has been paid to travel agency brand and tour leader attachment. The purpose of this...

3 - 6 June 2018 - Pyhätunturi

This paper evaluates the visibility, utility, and operability of the first Digital Repository for Tourism Studies in Greece. The creation of the repository was a project that funded and supervised by the Ministry of Tourism, aiming at the collection and analysis of tourism research, conducted from...

Food souvenirs are tangible reminders of a travel destination and play an important role in the hospitality and tourism industry. However, little research has been devoted to the definition, attributes, and impact of food souvenirs on tourist attitudes, and post-purchase behavioural intentions,...

Certification standards have evolved to become a recognizable achievement in businesses. For tourism, numerous models have risen recently and most are striving to reach broad acceptance. The assessment utilized in this study was the management model suggested by the Global Sustainable Tourism...