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CAB eBooks

Ebooks on agriculture and the applied life sciences from CAB International

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CABI Book Chapter Info
Cover for Touchpoints.

This chapter focuses on turning the event experience concept into relevant touchpoints: the points of contact that occur during the three phases of pre-exposure, direct exposure and post-exposure. Two touchpoint models are discussed: one from the organization's perspective and the other from the...

Author(s)
Gerritsen, D.; Olderen, R. van
ISBN
2020 CABI (H ISBN 9781789242300)
Type
Book chapter
CABI Book Chapter Info
Cover for Transforming travel experiences.

This chapter explores ways to transform travel experiences, including how to transform the way tourists and guides interact, how to ensure that tours have a positive social impact, and how to offer transformative experiences to everyone.

Author(s)
Smith, J.
ISBN
2018 CABI (H ISBN 9781786394194)
Type
Book chapter
CABI Book Chapter Info
Cover for Taking part in a pilgrimage by hosting pilgrims.

This chapter's focus is on accommodation provided by local people without charge or for a small amount of money and how it contributes to the strengthening of the pilgrimage spirit and success. Examining three pilgrimages in Portugal, the research supports the idea that the locals who host pilgrims ...

Author(s)
Ambrósio, V.
ISBN
2019 CAB International (H ISBN 9781789241129)
Type
Book chapter
CABI Book Chapter Info
Cover for The sociocultural impacts of World Heritage Site designation on local communities.

This chapter discusses the sociocultural impacts of tourism generally before focusing on the sociocultural impacts of World Heritage status and tourism at World Heritage sites (WHSs). Changes in social pathology, congestion and privacy, community 'feel' and 'spirit', level of heritage conservation, ...

Author(s)
Jimura, T.
ISBN
2019 CAB International (H ISBN 9781786392688)
Type
Book chapter
CABI Book Chapter Info
Cover for Moving people: a conceptual framework for understanding how visitor experiences can be enhanced by mindful attention to interest.

In this chapter, a tourist is referred to as a visitor travelling in an arena of interest-generating or interest-sustaining opportunities that can be scaffolded by experiences with, or through, others in that place. The chapter explores (1) what it takes to help people develop situational and...

Author(s)
Dahl, T. I.
ISBN
2018 CAB International (H ISBN 9781786395030)
Type
Book chapter
CABI Book Chapter Info
Cover for Storytelling in a co-creation perspective.

This chapter is a contribution to the understanding of the tourist value-enhancing properties of storytelling, with a focus on co-creation. Moreover, it illustrates the importance of storytelling as a management operant resource that can be used in order to manage host-guest interaction in a way...

Author(s)
Mathisen, L.
ISBN
2018 CAB International (H ISBN 9781786395030)
Type
Book chapter
CABI Book Chapter Info
Cover for Guide performance: co-created experiences for tourist immersion.

This chapter concerns the co-creation of experience during the consumption stage of the tourist trip. It deals with face-to-face meetings where the guides perform their activities. The specific objectives of this chapter are first to explore the guides' basic roles and then their performances in...

Author(s)
Mossberg, L.; Hanefors, M.; Hansen, A. H.
ISBN
2018 CAB International (H ISBN 9781786395030)
Type
Book chapter
CABI Book Chapter Info
Cover for How to make someone feel welcome somewhere, and mean it. <i xmlns="http://www.w3.org/1999/xhtml">L'accueil</i> might be the answer.

This chapter looks at the meaning of accueil in tourism, which is defined as "a voluntary interpersonal act in a particular setting which introduces a stranger into a business, community or territory and makes it easier to access benefits from various utilitarian, recreational and cultural assets...

Author(s)
Grandpré, F. de; LeBlanc, M.; Royer, C.
ISBN
2018 CAB International (H ISBN 9781786390455)
Type
Book chapter
CABI Book Chapter Info
Cover for The social and political dimensions of visitor management: rural home-based accommodations.

This chapter explores visitor management (VM) practices employed by home-based accommodation providers in rural Iran. Two groups of guests staying at these accommodations and their motives are presented, and the challenges faced by the hosts in managing guests are addressed in light of possible...

Author(s)
Hassanli, N.
ISBN
2017 CABI (H ISBN 9781780647357)
Type
Book chapter
CABI Book Chapter Info
Cover for Culture and tourism.

Different conceptions of culture are discussed, as well as the efforts to understand tourism from the perspective of culture. Concepts concerning the cultural encounters between tourists and hosts are discussed, as well as the notion of cultural heritage and the cultural tourism segment.

Author(s)
Lohmann, G.; Panosso Netto, A.; Allis, T.
ISBN
2017 CABI (H ISBN 9781780647159)
Type
Book chapter

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