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CABI Book Chapter

Cruise ship tourism.

Book cover for Cruise ship tourism.

Description

This book provides an overview of the cruise industry covering a broad range of topics and issues. It has been written for a broad audience including students pursuing university and training programmes, tourism industry professionals, planners and managers in the cruise industry, and finally government agency employees. The book is organized into seven parts. Part 1 introduces the industry and so...

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Chapter 23 (Page no: 363)

Stakeholders' perceived gains and obstacles of cruise ship tourism development: the case of La Palma Island.

This chapter focuses on a case study of La Palma Island, Spain, to examine stakeholders' perceived benefits and obstacles in relation to cruise ship tourism development. Overall, these stakeholders do not perceive that cruise ship tourism's potential is currently being maximized. They agree that, while not benefiting directly from cruise travellers' first visit, the island could benefit from their future return travel. Therefore, there is a need to provide memorable experiences and create positive images among cruise ship visitors; these experiences and images are also linked with experiencing the island's wine and food products, enjoying the varied landscape and receiving satisfying quality service. However, this service element, particularly illustrated through lack of open businesses on Sundays and public holidays, as well as the perceived poor service provided to visitors were highlighted as current barriers to 'attracting' tourists, encouraging them to patronize local businesses and, potentially, becoming future return visitors. The role of the local government was also perceived as unsupportive, and as taking for granted the current growth of the cruise ship tourism industry.

Other chapters from this book

Chapter: 1 (Page no: 1) The world of cruising. Author(s): Dowling, R. Weeden, C.
Chapter: 2 (Page no: 43) Power and profits in the global cruise industry. Author(s): Clancy, M.
Chapter: 3 (Page no: 57) Representation without taxation. Author(s): Klein, R. A.
Chapter: 4 (Page no: 72) Flags of convenience and the global cruise labour market. Author(s): Terry, W. C.
Chapter: 5 (Page no: 86) Corporate social responsibility in the cruise sector. Author(s): Font, X. Navarrete, M. G. Bonilla, M. J.
Chapter: 6 (Page no: 106) Passengers and risk: health, wellbeing and liability. Author(s): Klein, R. A. Lück, M. Poulston, J.
Chapter: 7 (Page no: 124) Economics of cruise shipping: the need for a new business model. Author(s): Vogel, M. P.
Chapter: 8 (Page no: 138) High fees on the high seas? The provision of extra-fee products and services. Author(s): Weaver, A.
Chapter: 9 (Page no: 145) 'Oceans apart': bridging the gap between academic research and professional practice in cruise tourism. Author(s): Papathanassis, A.
Chapter: 10 (Page no: 161) Talent management and the cruise industry. Author(s): Gibson, P.
Chapter: 11 (Page no: 177) A sailor's life for me: an example of how one port of call has developed in the hope of meeting crew expectations. Author(s): Thyne, M. Henry, J.
Chapter: 12 (Page no: 188) Mediating the cruise experience. Author(s): Lester, J. A.
Chapter: 13 (Page no: 205) Conceptualizing the cruise ship tourist experience. Author(s): Mendes, J. Guerreiro, M.
Chapter: 14 (Page no: 220) Managing health-related crises in the cruise industry. Author(s): Liu BingJie Pennington-Gray, L.
Chapter: 15 (Page no: 236) Cruises, safety and security in a violent world. Author(s): Tarlow, P. E.
Chapter: 16 (Page no: 261) Safe, secure and sustainable: attributes of a strong cruise brand. Author(s): Lemmetyinen, A.
Chapter: 17 (Page no: 274) The image of cruise ship holidays on Italian television: a comparative analysis. Author(s): Polizzi, G. Oliveri, A. M.
Chapter: 18 (Page no: 290) Purchasing attributes for cruise passengers. Author(s): Adams, S. A. Font, X.
Chapter: 19 (Page no: 304) Motivations and constraints of cruising for the US and Chinese markets. Author(s): Petrick, J. F. Zou SuiWen Hung Kam
Chapter: 20 (Page no: 317) Children and the family market. Author(s): Lambert, C. Dowling, R.
Chapter: 21 (Page no: 332) Cruising with pride: the LGBT cruise market. Author(s): Jarvis, N. Weeden, C.
Chapter: 22 (Page no: 348) The changing consumer: 'digital cruising'. Author(s): Pantelidis, I. S.
Chapter: 24 (Page no: 378) Cruise ships and protected areas in the marine biome: an analysis of tourism in the Brazilian context. Author(s): Botelho, E. S. Fraga, C. Vilani, R.
Chapter: 25 (Page no: 393) Sailing into stormy waters? Understanding the community impacts of cruise tourism growth in Akaroa, New Zealand. Author(s): Shone, M. C. Wilson, J. Simmons, D. G. Stewart, E. J.
Chapter: 26 (Page no: 408) Cruise tourism in a remote small island - high yield and low impact? Author(s): Cheer, J. M.
Chapter: 27 (Page no: 424) Cruise tourists on the mainland. Itineraries and interactions. Author(s): Sabato, G.
Chapter: 28 (Page no: 441) Environmental reporting in the cruise industry. Author(s): Hall, C. M. Wood, H. Wilson, S.
Chapter: 29 (Page no: 465) Improving sustainable management of expedition cruise destinations in Australia: governance and management lessons from the Great Barrier Reef, the Kimberley and Tasmania. Author(s): Ellis, C. Scherrer, P. Walker, K.
Chapter: 30 (Page no: 484) Sailing in icy waters: Antarctic cruise tourism development, regulation and management. Author(s): Liggett, D. Stewart, E. J.
Chapter: 31 (Page no: 507) Development of cruise tourism in Saudi Arabia. Author(s): Monshi, E. Scott, N.
Chapter: 32 (Page no: 524) Cruise itinerary planning. Author(s): Sigala, M.
Chapter: 33 (Page no: 546) Is China a new goldmine for cruise companies? Author(s): Mondou, V. Taunay, B.
Chapter: 34 (Page no: 562) Cruising in Asia, with a focus on China. Author(s): Dowling, R. Mao, I.
Chapter: 35 (Page no: 575) Conclusions and future directions. Author(s): Weeden, C. Dowling, R.

Chapter details

  • Author Affiliation
  • Liverpool John Moores University, Liverpool Business School, Redmonds Building, Brownlow Hill, Liverpool, Merseyside L3 5UG, UK.
  • Year of Publication
  • 2017
  • ISBN
  • 9781780646084
  • Record Number
  • 20173010837