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CABI Book Chapter

Facilities management and development for tourism, hospitality and events.

Book cover for Facilities management and development for tourism, hospitality and events.

Description

This book examines the concepts of project management, physical evidence and design, and their application in the context of tourism, hospitality and events (THE) facilities. The material in the book is presented in five sections that reflect different perspectives and issues regarding facilities management and development. The first section of the book (chapters 1-2) provides an initial understan...

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Chapter 9 (Page no: 147)

Corporate social responsibility.

This chapter explores corporate social responsibility for tourism, hospitality and events (THE) facilities. It recognizes the growing expectation for organizations to demonstrate transparency in their ethical and social principles. The chapter provides debates surrounding corporate social responsibility and drivers for its growing prevalence. It notes the focus of THE facilities towards goals and objectives that reflect more than just the financial bottom line. This is being empowered by key stakeholder needs and expectations that embrace customers and communities.

Other chapters from this book

Chapter: 1 (Page no: 1) Introduction to facilities management. Author(s): Hassanien, A. Dale, C.
Chapter: 2 (Page no: 20) Tourism, hospitality and events facilities. Author(s): Dale, C. Hassanien, A.
Chapter: 3 (Page no: 37) Project management. Author(s): Robinson, P.
Chapter: 4 (Page no: 62) Feasibility studies for THE facilities. Author(s): Hassanien, A. Dale, C. Hawela, M. F.
Chapter: 5 (Page no: 79) Physical evidence. Author(s): Mudie, P.
Chapter: 6 (Page no: 99) Information technology and THE facilities. Author(s): Robinson, N. Dale, C.
Chapter: 7 (Page no: 110) Outsourcing and THE facilities. Author(s): Hassanien, A. Dale, C.
Chapter: 8 (Page no: 130) Cost management. Author(s): Alonso, A. D. O'Shea, M. Krajsic, V.
Chapter: 10 (Page no: 165) Sustainable facilities design and management. Author(s): Conlin, M.
Chapter: 11 (Page no: 184) Environmental management. Author(s): Alonso, A. D. O'Shea, M. Krajsic, V.
Chapter: 12 (Page no: 199) Waste and energy management. Author(s): Özgen, I. Yağcı, K.
Chapter: 13 (Page no: 219) Leadership. Author(s): Taylor, J. S.
Chapter: 14 (Page no: 241) Innovation. Author(s): Hassanien, A. Gordon, P. Dale, C.
Chapter: 15 (Page no: 270) Entrepreneurship and facilities management. Author(s): Tassiopoulos, D.
Chapter: 16 (Page no: 290) The role of work process knowledge in managing facilities. Author(s): Marr, S.
Chapter: 17 (Page no: 323) Knowledge management. Author(s): Hawela, M. F. Hassanien, A. Dale, C.
Chapter: 18 (Page no: 341) Conclusions. Author(s): Hassanien, A. Dale, C.

Chapter details

  • Author Affiliation
  • University of Western Sydney, Sydney, Australia.
  • Year of Publication
  • 2013
  • ISBN
  • 9781780640341
  • Record Number
  • 20133234982