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Events as a Strategic Marketing Tool

Events as a Strategic Marketing Tool

CABI Tourism Texts

By D Gerritsen, NHTV Breda University of Applied Sciences, The Netherlands, R van Olderen, NHTV Breda University of Applied Sciences, The Netherlands

May 2014 / Paperback / 256 Pages / 9781780642611 £39.95 / €55.00 / $75.00
With 10% online discount: £35.96 / €49.50 / $67.50
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Main Description

Experiences, encounters and events have come to play an ever-growing role in marketing as their impact is more fully understood. As a profession, however, event marketing is still a relatively new field, with most available literature covering practical project management rather than the strategy behind including events in a marketing campaign.

Addressing this gap, Events as a Strategic Marketing Tool reviews the way organizations utilize events to connect with their visitors. It covers the development of the experience economy, the step from strategy to concept, event design and touchpoints. Written in an accessible style, it also considers the areas of marketing within which experiences play a role, such as branding, relationship marketing and city marketing. Concluding with a chapter on effect measurement and evaluation, Events as a Strategic Marketing Tool provides an engaging resource for both students and professionals interested in leisure, tourism and events. Including a wealth of internationally relevant examples, it gives a thorough insight into the way events can help reach strategic marketing goals.

  • a: About the Authors
  • b: Preface
  • PART I: Plan
  • 1: Introduction: Using Events as a Strategic Marketing Tool
  • 2: Trends and Developments: Consumers’ Pursuit of Happiness
  • 3: Event Marketing
  • 4: Events and Customer Relationship Marketing
  • 5: Events and Marketing Communication
  • 6: Events and Branding (Internal and External)
  • 7: Events and City Marketing: the Role of Events in Cities
  • PART II: Do
  • 8: The Translation of Strategy into Concept
  • 9: Touchpoints
  • 9.1: Appendices to chapter 9
  • c: Touchpoint models for trade fairs and corporate events
  • c1: Touchpoint model for trade fairs
  • c2: Touchpoint model for corporate events
  • PART III: Check
  • 10: Effect Measurement and Evaluation
  • 10.1: Appendices to chapter 10
  • d: Effect measurement and evaluation
  • d1: The ROI Model of Jack Phillips
  • d2: The model of Wünsch: Return on Communication
  • d3: Economic Impact Study – European Swimming Championships Eindhoven 2008 - A study of the economic impact of the European Swimming Championships on the city of Eindhoven
  • d4: Economic Impact Study – World Cyclo-Cross Championships 2009 - A study of the economic impact of the World Cyclo-Cross Championships in Hoogerheide in 2009
  • d5: Amstel Gold Race 2008 - A study of the host community’s perception of the effects of large-scale sports events
  • e: Bibliography
  • f: Websites
  • g: Professional journals
  • h: Index

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