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CABI Book Chapter

Visitor experience design.

Book cover for Visitor experience design.


The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next three parts examine the pre-experience stage (Part II), on-site experiences (Part III), and post-exp...

Chapter 6 (Page no: 93)

Attentive tourists: the importance of co-creative experiences.

This chapter focuses on co-creative on-site tourist experiences and how these stimulate attention and contribute to increased memorability. The chapter presents a case study of tourist experience and behaviour in the Dolphin Emotions Experience (DEE) at Zoomarine Park, Algarve, Portugal.

Other chapters from this book

Chapter: 1 (Page no: 3) Introduction: creating memorable experiences. Author(s): Ma JianYu Gao Jun Scott, N.
Chapter: 2 (Page no: 13) How psychology can stimulate tourist experience studies. Author(s): Larsen, S. Doran, R. Wolff, K.
Chapter: 3 (Page no: 30) Tourism experience: a review. Author(s): Scott, N. Le Dung
Chapter: 4 (Page no: 53) Exploring experience and motivation using means-end chain theory. Author(s): Jiang Shan
Chapter: 5 (Page no: 68) Experiential decision choice. Author(s): Skavronskaya, L. Le Dung Moyle, B. Scott, N.
Chapter: 7 (Page no: 110) The elicitation of emotions. Author(s): Ma JianYu
Chapter: 8 (Page no: 125) Measurement of visitors' emotion. Author(s): Li ShanShi Walters, G. Scott, N.
Chapter: 9 (Page no: 136) Innovative approaches to researching consumer experience: an evaluation and comparison. Author(s): Wang Ying Liu Wei Sparks, B.
Chapter: 10 (Page no: 154) Perceived value of destination experiences in Zhouzhuang, China. Author(s): Gao LiHua Scott, N. Ding PeiYi
Chapter: 11 (Page no: 175) Well-being benefits from mindful experiences. Author(s): Chen ILing [Chen, I. L. L. ] Scott, N. Benckendorff, P.
Chapter: 12 (Page no: 189) Motivational satisfaction and emotional outcomes from experiences. Author(s): Ma JianYu
Chapter: 13 (Page no: 201) The meaning of a destination experience in Zhouzhuang, China. Author(s): Gao LiHua
Chapter: 14 (Page no: 220) Sharing tourism experiences: literature review and research agenda. Author(s): Wu, L. Li Xiang
Chapter: 15 (Page no: 237) Slow food tourism: preferences and behaviours. Author(s): Lee KuanHuei
Chapter: 16 (Page no: 248) Perceptions of the Trinidad carnival experience from international travel bloggers. Author(s): Holder, A. Scott, N.
Chapter: 17 (Page no: 263) Conclusion: where to from here? Author(s): Scott, N. Gao Jun Ma JianYu

Chapter details

  • Author Affiliation
  • Faculty of Economics, University of Algarve, Rua Manuel Gomes Guerreiro, 8000-810 Montenegro, Faro, Portugal.
  • Year of Publication
  • 2017
  • ISBN
  • 9781786391896
  • Record Number
  • 20173258019