Social media, an open space for the public's opinion and expression, has become an increasingly essential issue in crisis events, leading to secondary crisis communication. Realizing the potential risk of that, this study took the "Occupy Central" spreading on Weibo as a case, and applied topic...
Author(s)
Luo QiuJu; Zhai XueTing
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2017, 62, pp 159-172
Full TextCABI Book Chapter Info
This chapter provides a comprehensive analysis of health-related crises within the cruise industry and offers empirical recommendations for both practitioners and scholars. This chapter is divided into 3 parts: the first part briefly reviews the relevant concepts and definitions, the second part...
Author(s)
Liu BingJie; Pennington-Gray, L.
ISBN
2017 CABI (H ISBN 9781780646084)
Research about disasters in tourism has emerged in earnest since the 1990s covering insights for preparedness and response. However, recently, authors have called for more systematic and holistic approaches to tourism disaster management research. To address this gap, this study adopted a public...
Author(s)
Granville, F.; Mehta, A.; Pike, S.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 73-79
According to the image repair theory, destination image is a critical factor that should be cultivated and protected from crises. One important communication channel in times of crisis is the social media, with Facebook as the world's leading social network. In spite of Facebook's importance as a...
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 66-72
Risk perceptions can be far more meaningful in a tourist's decision-making process than the objective conditions at the proposed destination. As a result of the recent Ebola outbreak in West Africa, many African destinations that are Ebola-free are suffering from a negative impact on travel...
Author(s)
Mizrachi, I.; Fuchs, G.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 59-65
This article draws on the findings of a recent study undertaken to investigate the impact of bushfire on the tourism economy of Harrietville, a small town in North East Victoria, Australia. The study had a particular focus on the impact of the 'Harrietville Fire' that burnt for 55 days in early...
Author(s)
Pyke, J.; Lacy, T. de; Law, A.; Jiang, M.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 49-58
Egypt - a "must see" destination for generations of visitors - is considered to be one of the strongest tourism brands in the Middle East and tourism remains its dominant industry, accounting for 20% of its annual GDP. Over the past decades the country has suffered many crises such as wars,...
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 41-48
This study presents an operational example of Toya-Usu's recovery strategy from a volcanic eruption in 2000, focussing particularly on the geopark movement which symbolizes the long-term recovery. Findings showed that Toya's millennial response differed significantly from the 1977 eruption, as a...
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 31-40
Resilience is a concept of growing interest amongst those seeking to understand how communities may better adapt to change. Recent research has focused on understanding those factors that enable or enhance the resilience of tourism-focused communities, particularly in response to shocks and...
Author(s)
Sheppard, V. A.; Williams, P. W.
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 20-30
The past decade has seen the rapid proliferation of theory, literature, and research, in the field of tourism disaster and crisis management, however very few empirical studies of destination recovery consider the pre-crisis context, or extend beyond a particular crisis catalyst and subsequent...
Publisher
Elsevier Ltd, Oxford, UK
Citation
Journal of Hospitality and Tourism Management, 2016, 28, pp 11-19