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Hospitality Industry

Covering global research on the hotel and restaurant industries

Latest content

Abstract

The study evaluated the queuing system in Blue Meadows restaurant with a view to determining its operating characteristics and to improve customers' satisfaction during waiting time using the lens of queuing theory. Data was obtained from a fast food restaurant in the University of Benin. The data...

Authors
Gumus, S.; Bubou, G. M.; Oladeinde, M. H.
Publisher
Instituto Federal de Educação, Ciência e Tecnologia de São Paulo
Publication
Independent Journal of Management and Production, 2017, 8, 2, pp 441-458
Abstract

Hotels play an important role in the tourism supply chain by supplying essential accommodations. In today's dynamic and highly competitive market, a hotel's sales strategy significantly influences its profit. This study uses a theoretical modelling approach to help hotel owners make an optimal...

Authors
Xu Xun; Li YiBai
Publisher
Inderscience Enterprises Ltd
Publication
International Journal of Services and Operations Management, 2017, 28, 1, pp 46-63
Abstract

Service industry is one of the most lucrative industries in the 21st century. To survive and succeed in competitive markets, service organisations pay special attention to the quality of their services. In between, hotel industry, as one of the most important parts of booming tourism industry in...

Authors
Mohaghar, A.; Eghbal, R.; Bazazzadeh, S. H.
Publisher
Inderscience
Publication
International Journal of Knowledge Management in Tourism and Hospitality, 2017, 1, 2, pp 152-175
News Article

More than 2,000 jobs could be created if the VAT rate on hotels and visitor attractions in Northern Ireland was cut to 5%, claims a report...

Date
October 2017
Authors
David Simpson
AbstractFull Text

The aim of the present study is to analyze the influence of organizational citizenship behavior (OCB) of employees working for the accommodation business on their job satisfaction (JS) and subjective well-being (SWB). For this purpose, data were collected from 2,051 employees in various five-star...

Authors
Yurcu, G.; Akıncı, Z.
Publisher
Akdeniz University, Tourism Faculty
Publication
Advances in Hospitality and Tourism Research, 2017, 5, 1, pp 57-83
AbstractFull Text

Occupational accidents pose serious problems in both Turkey and the world. The human factor seems to be the most common reason for these accidents. While preventive measures can be taken against occupational accidents, there are some humanistic obstacles, such as fatalistic beliefs, that impede...

Authors
Üngüren, E.; Arslan, S.; Koç, T. S.
Publisher
Akdeniz University, Tourism Faculty
Publication
Advances in Hospitality and Tourism Research, 2017, 5, 1, pp 23-56
AbstractFull Text

This research is justified by the need to broaden the theory about consumer behavior in tourism and the importance of improving commercial practices. The main objective of this study is to analyze the relationship between the search for happiness in the tourist experience and the desire for local...

Authors
Aureliano-Silva, L.; Oliveira, P. S. G. de; Alves, C. A.
Publisher
Associação Nacional de Pesquisa e Pós-Graduação em Turisme (ANPTUR)
Publication
Revista Brasileira de Pesquisa em Turismo, 2017, 11, 3, pp 436-453

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