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People and Work in Events and Conventions

People and Work in Events and Conventions

A Research Perspective

Edited by T Baum, Professor of International Tourism & Hospitality Management , University of Strathclyde, M Deery, Tourism and Business Events International, Australia, C Hanlon, Victoria University, Australia, L Lockstone, Lecturer in Events Management and Marketing, Victoria University, Australia, K Smith, Senior Lecturer in Tourism Management, Victoria University of Wellington, Australia

June 2009 / Hardback / 248 Pages / 9781845934767 £65.00 / €85.00 / $125.00
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Main Description

The part of the tourism industry which covers events, conventions and meetings is a substantial part of the global economy and provides employment for a very large number of people worldwide. The breakdown of employees in this sector is complex - employees can be full-time, casual labour or part of a volunteer workforce, and events can be as diverse as the Olympic Games and a local meeting. This book examines the role of people who work in events, meetings and conventions by looking at the context in which they work, and presenting theories, perspectives underlying trends of employment in this sector. Leading authors present international examples to further understanding of the concepts involved in people management in tourism events. This book will be an important resource for students and researchers of leisure, tourism and events management.


This book will be an important resource for students and researchers of leisure, tourism and events management.

1. Events, meetings and conventions: the work and employment context

2. Event Management Employment in Australia: a long-term nationwide project that investigated a variety of issues concerning labour trends in Australian event management

3. ‘Butterflying’ career patterns in events/ conventions

4. Service quality with PT/ casual events staff

5. High adrenalin work environments in events

6. Career analysis of convention professionals in Asia

7. HR perspectives on the management of events in Kenya

8. Contrasting events and hospitality education students

9. Managing the pulsating effect of employees at sport events

10. Employee retention strategies for event management

11. Career theory and episodic event employment

12. Managing volunteers to enhance the legacy potential of major events

13. Episodic experiences: volunteering flexibility in the events sector

14. Involving and keeping event volunteers: management insights

15. The psychology of sport event volunteerism: a review of volunteer motives, involvement and behaviour
"A comprehensive compilation of research… presents useful lessons and facilitates further understanding of the concepts... a timely and valuable resource… (that) provides a well-rounded tableau of issues." Annals of Leisure Research, Vol.14, No.4, 2011